Missing or wrong item in parcel?
I take a lot of care in processing your order. If there is a mistake with your order please get in touch as soon as you can so I can quickly remedy the situation and get the correct order to you.
I check over all items before they are sent to ensure they are in their best condition. If you do receive a product with a fault, please email me a photo and description so I can arrange a replacement for you (at no cost). If I am unable to replace your item you are welcome to a store credit or a refund. Please note I must be notified within 30 days of receiving your product.
If your parcel has arrived damaged, please get in touch with me asap so I can follow up with the courier company and also arrange a replacement of your damaged items. I will require a photo and description of the damages to file a complaint with the courier.
The courier may also ask you to send the damaged goods to them for their reference and if this happens, they will provide you with a courier bag to send it the broken item and packaging back in.
If your packaging is damaged but the goods are fine, I would also like to know so we can follow this up or upgrade our packaging.
Changed your mind?
Unfortunately, as most orders are customised to suit you, I do not offer refunds for a change of mind. Please make sure you choose carefully.
Earrings cannot be returned for hygiene reasons.
Please note that colours are matched the best I can for the website, every monitor is different so may result in some colour difference. Social media posts may have a filter and are not always an accurate representation of colour.
So you want to get to know me?
I started out as a hands-on maker in 2017, hand painting mugs and fluffy cups for gifts which organically grew to include earrings, ring cones and more! After a few years I discovered I could digitise my artwork to be printed onto the mugs improving quality and saving time. This organically led me to surface
pattern design - a whole world of possibility I never knew existed and I have fallen in love.
When I'm not painting and working on my art, you'll find me at home with a coffee hanging out with my husband and our two beautiful children here in the Wairarapa - New Zealand.
We love nature walks, colouring in, puddle jumping, gardening, cooking and heading to the playground together. We live in a beautiful area full of nature with native birds in our garden, farm animals down the road, and a reserve not far from home.